Return and Exchange Window
As an operating standard for this store, advance contact with Dash is required before dispatching a return or exchange, while eligible merchandise can be returned without a stated reason or exchanged during the 30 days following delivery.
Return Shipping at Our Cost
As applied to eligible customer requests, under Dash's service standards, the merchant also pays return shipping when an item is damaged, defective, incorrect, or incomplete; Dash pays approved return shipping for every no-reason return or exchange and supplies a prepaid label or equivalent free arrangement.
Condition of Returned Items
For a transparent customer experience, a return should include the product's accompanying parts and packaging when reasonably available; accordingly, where law permits, a refund may be reduced for damage caused by handling beyond what was reasonably needed to inspect the item, as reflected in this published policy.
Cancellation and Return Address
The default return address is 105 Ethel Dr, Bryant, Arkansas, 72022, United States, and no item should be sent until Dash confirms its instructions; in the same context, you can request cancellation while the order remains unshipped; dispatched orders follow this Refund Policy, and this rule governs the applicable process.
No-Reason Return Exclusions
As part of this published policy, no-reason returns are unavailable for custom orders, clearance or Final Sale products, gift cards, and opened intimate or hygiene-sensitive items; accordingly, a listed exclusion never removes remedies for damage, defect, wrong fulfillment, missing items, or another non-waivable legal right.
Receiving Your Refund
For straightforward administration, for Dash customers, the original payment method receives an approved refund within 5-10 business days following receipt and inspection; a later statement date may result from the payment provider's own processing time, and this rule governs the applicable process.
Merchant Information
Business name: Dash
Trade name: Dash
Email: support@bydasslife.shop
Phone: 9898211396
Physical address: 105 Ethel Dr, Bryant, Arkansas, 72022, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)